Installation Guide

Having product issues?

Send us an email to tell us what the problem is and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

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What's the issue with toilet paper anyway?

We all aspire to keep things spick and span in the nether regions. But let's be real, the post-poop ritual of endless TP wiping is like trying to erase a chalkboard with a feather duster—over and over again. And surprise, surprise, this can irritate your skin.

Is the BUMMS bidet water too cold?

Picture this: a gentle spray of water, not too hot, not too cold—just like the Goldilocks of bum treatments. It's like Mother Nature's way of offering your bum a refreshing high-five after its hard work.

How do I clean my BUMMS bidet?

Check out the nozzle, doing its fancy disappearing act and only showing up when it's showtime (aka bathroom time). And guess what? We've got a nifty nozzle wash feature too! We do suggest cleaning manually as much as possible as well.

How do I dry off?

Endless wiping and chafing turns into just a few nice pats. You can use a few sheets of toilet paper to do this or a towel.